Leaders Roundtable +

Terms & Conditions

Your Coach will provide you the following services in these principal areas (including what is outlined in the ‘general conditions’ section of this agreement):

  1. Coaching Plan Consultations:  Your Licensed Life Puzzle Coach will have meetings with you to discuss your progress, provide you with personal + business goal setting, and the prioritisation of the actions that you need to take, in order for you to be on the right path to achieving your goals. The frequency of these sessions will vary depending on the level of program you choose.
  2. Your Critique Service: In addition to your consultations your Coach will critique all of your work. This is to ensure that you are on track with your advertising, promotion and systemisation. These evaluations may be written, verbal or ‘marked up’ on your material.
  3. Systemisation: Implementation of systems within the business, to free up your time so you can spend more time concentrating on the strategic areas of your business, plus enabling more time with family and friends, hobbies, etc. This will ensure your business runs predictably whether you are involved in the day to day running of business or not.
  4. Supplier/Customer Consultation: If appropriate, (and at your request) your Coach will also attend up to four consultations/meetings during your program with your prospective/existing clients to establish their viewpoints, feedback and ideas that may provide additional benefits to your training.

Your Marketing Strategies:

The number and combination of the strategies that you implement during the program will depend on their size, complexity and your abilities to undertake the workload involved. The appropriateness, order and priority of your strategies should have been identified and discussed by you and your Coach during a consultation but may change during the program to be responsive to the variables of your business. Your Coach will select from many strategies; the ones best suited to you and your business.

These strategies may be designed as test strategies for you to implement, test and measure. From here, your Coach will advise you in integration of your most effective marketing strategies into your long-term sales & marketing program. They are designed so that you and your Coach can evaluate test results and determine the best future strategies.


Program Fees: 
Initial Payment is via Credit Card or Direct Deposit. Your ongoing Investment is via Credit Card handles through our EWAY Secure Online Facility. Your Coach will provide you with the necessary documentation. All payments are payable monthly, in advance. You will be invoiced automatically on the anniversary of your enrolment date.

If any law imposes a change in the nature of a goods, services, consumption, value added or similar tax which is to assessed or payable on any of the moneys which the client must pay the business Coach then this is payable by the client to the Business Coach when program fees are due for payment.

Your Commitment to the Program:

The role of your business Coach is essentially that of Coach and Trainer of Neuro Linguistic Programming. To ensure that you keep up with the work required, and to ensure this program and its fundamental philosophies are instilled correctly into your business, you may be required to input an extra hour per fortnight of integration time in addition to meetings with your Certified Life Puzzle Coach.  This is designed to achieve the desired results within your business and your learning goals.


General conditions:

  1. Coach and Client will meet face to face on a Fortnightly basis and ensure that the following is conducted:
  2. Coach and Client will jointly develop a coaching plan based on the Client’s outcomes for coaching.
  3. Coach agrees to facilitate and Client agrees to follow the coaching plan.
  4. Coach agrees to spend appropriate amount of time in preparation for meetings with Client.
  5. Client understands that the results of any coaching will depend on his/her ability to take actions and to follow the coaching plan to the best of his/her abilities, communicate clearly with the Coach, and to take responsibility for the results achieved and the Coach can only facilitate.  The responsibility for making the processes work is the Client’s alone as no one else can do them for him.
  6. Client agrees to share with Coach all issues on which Client needs assistance. Client agrees that issues not shared with Coach may not be resolved or may impede the successful achievement of his/her goals and objectives. Coach agrees to use best efforts to assist Client to resolve issues shared with Coach and also agrees to full confidentiality.
  7. Client agrees that Coach may assign tasks to be done in between coaching sessions, and that Client will give his best effort to fulfil these tasks. Client further agrees that if tasks are not done the outcome of the coaching cannot be predicted.
  8. On occasion as your Coaches are also a Master Trainer and Master Practitioner of NLP, Hypnosis & Time Line Therapy™ it may be suggested that we conduct an intervention that will assist you in removing any mindset challenges.  Client understands that Coach is not providing psychological or medical advice and that Coaching should in no way replace sound treatment from a licensed health care provider. Your Coach is not a licensed Medical Doctor, Psychologist, Psychiatrist, Master’s in Family Therapy(MFT), or a Master’s in Social Work (MSW). The services you receive are not licensed in this state, nor are they regulated by a governmental body. We will always provide only those services in which we have been trained, and if we find that we cannot help you, we will refer you to a licensed person who can assist you.
  9. The Coaching Plan Program Materials you receive are confidential and proprietary, and cannot be used, disclosed or duplicated except within your own company. These materials are unpublished works protected by copyright laws and no unauthorised copying, adaptation, distribution storage or display is permitted.
  10. Our services are advisory. You bear sole responsibility for the use and implementation of these services in your business. You agree to forever indemnify and hold harmless your Licensed Life Puzzle Coach from and against any loss, cost or expense resulting from your activities related to the subject matter in this document and in The Coaching Plan.
  11. While your Licensed Life Puzzle Coach will be providing you with guidance, direction and program materials, such a role is advisory and not of actually doing the activity itself. You will be primarily accountable for producing the results in the Program. In this way your Life Puzzle Coach seeks to educate you in order to make your successful marketing a life long activity.
  12. Consultations can be re-scheduled, but often at the expense of desired times. If you need to reschedule meetings you agree to provide 24 hours notice or risk forfeiture of the consultation.
  13. From time to time, your Licensed Life Puzzle Coach will be required to attend educational workshops and take a vacation and will need to schedule consultations around such times. We will aim to provide you with as much notice as possible and never less that 24hours notice.
  14. Life Puzzle reserves the right to replace your Licensed Life Puzzle Coach with another Coach should it, in the opinion of Life Puzzle, become necessary.
  15. Life Puzzle may from time to time, alter the content or structure of the program as it considers necessary, but at all times Life Puzzle will continue to provide value for money.
  16. At the same time as your progress is periodically evaluated through the goal setting consultations, Life Puzzle will (in addition to the regular feedback to your Coach) be asking you to evaluate its own performance under this agreement, by asking you to complete regular Questionnaires and Feedback Forms. If you are not fully satisfied with the services you have received (at any stage) we expect you to let us know, so we can work with you to rectify your concerns.
  17. You or your ‘Coach’ may elect to terminate this agreement at any time upon thirty days notice in writing.
  18. This agreement is the entire agreement between you and your ‘Coach’; all prior agreements, promises or representations being merged herein.
  19. This agreement shall be governed by, construed, and interpreted in accordance with the laws of the State of Victoria.
  20. If any law imposes a change in the nature of a goods, services, consumption, value added or similar tax which is to assessed or payable on any of the moneys which the Client must pay the business Coach then this is payable by the client to the business Coach when it is due for payment.